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The most common automations to hire an agency for in 2026

Torn Studio5 min read

Torn Studio builds websites, products and content with AI tooling, from Sweden. Projects run in weeks.

Short answer

Accounting tops the search data: nine of ten markets probed complete their automation phrase with bookkeeping or invoicing — “ai to automate accounting” in the UK, “ai automation for accounting” in the US. Adoption statistics lead elsewhere: 52% of AI-using US firms apply AI in sales and marketing, per the Census Bureau. Agencies get hired where ready-made tools stop.

What companies actually seek help automating can be measured. The research behind this article probed Google’s autocomplete across ten markets — 353 requests on September 1, 2026 — and read the official statistics nine countries publish on what enterprises use AI and automation for. The two measurements point in different directions, and that gap is the finding.

What do companies search to automate?

Finance work dominates. Nine of the ten markets complete their own automation stem with an accounting object: “ai to automate accounting” in the UK, “ai automation for accounting” in the US, “automatisera bokföring” in Sweden, “automatisierung buchhaltung” in Germany. English-language letter probes add emails in Outlook, LinkedIn outreach, Instagram and Facebook posts, Google Sheets and forms; the US stem also completes with small businesses, real estate agents and dentists. Autocomplete ranks phrasings inside one market and measures no volumes.

What do the statistics say gets automated?

Sales and marketing leads on both sides of the Atlantic. In the US Census Bureau’s survey supplement, 52% of firms using AI in at least one function use it in sales and marketing, ahead of strategy and business development at 45%, IT at 41% and R&D at 40%. Weighted by employment, IT and finance and accounting lead instead, so larger firms automate the back office first. In the UK, DSIT’s adoption research puts marketing and administration tied for first at 72% each among businesses using or planning AI, with IT at 64%, customer service at 46% and finance at 29%. ONS puts UK adoption at around 35% of businesses with 10 or more employees in June 2026, from around 12% in late 2023.

Sales and marketing is the most common function where AI-using US firms apply AI, at 52% — the accounting object that dominates search sits below the chart’s top four functions.

  • Sales and marketing52 %
  • Strategy and business development45 %
  • Information technology41 %
  • Research and development40 %
Share of AI-using US firms applying AI in each business function, November 2025 to January 2026, US Census Bureau BTOS supplement. Source: US Census Bureau — The Microstructure of AI Diffusion

Do companies buy automations ready-made or hire someone to build them?

Ready-made dominates, and the hired share is the measured minority. DSIT finds 55–71% of UK deployments per technology are purchased ready-to-use, with outsourced development at 8–18%; the Census Bureau finds 64% of AI-using US firms made no organizational adjustment at all, which points at off-the-shelf tools. What gets hired out is the work between systems — integrations, exception handling and flows where the shelf ends.

Why search and statistics point at different things

Our read is that they measure two different things. Search shows where the pain sits: finance flows that eat hours every week. Statistics show where AI was easiest to start: generative tools for text and marketing come ready to buy, so adoption lands there first. Agency demand lives in the gap, where the accounting question meets the systems around it and the ready-made tool runs out. The UK barrier data points the same way — businesses cite lack of knowledge and technical expertise as the reason they buy ready-to-use systems.

How Torn Studio works with these automations

The work starts in a €2,200 review that puts hours and money on your processes in two weeks — invoice flows, customer-service queues and data moving between systems are recurring candidates. Each build then costs €4,200–8,800 at a fixed price, is delivered in your own accounts and is documented for handover. The whole ladder is published on the pricing page.

Evidence

What this article rests on — a measurement we took, a dated source, or a decision we made and what it cost.

  • Measurement

    Which automation objects companies search for, per market

    Measured on: Google autocomplete across ten markets

    Method: The script scripts/demand-harvest.ts sent 353 requests to Google’s suggestion endpoint on 2026-09-01 — each market’s own automation stem, its “automation of” form and an a–z letter sweep — and every suggestion list was recorded in rank order.

    Result: Nine of ten markets carried bookkeeping, invoicing or financial administration among the completions; 111 of 353 probes returned empty.

Common questions

Is accounting really the most searched automation?
In the search data, yes: nine of the ten markets probed complete their own automation stem with bookkeeping, invoicing or financial administration, and both English-language markets complete “ai to automate” and “ai automation for” with accounting. The measurement ranks phrasings and counts no volumes.
Why do surveys show marketing first when searches show accounting first?
They answer different questions. Surveys measure where adoption already landed, and generative marketing tools come ready to buy — 52% of AI-using US firms apply AI in sales and marketing. Searches measure where people go looking for help, and finance flows are what companies type into the search box.
Do companies buy automation ready-made or hire someone to build it?
Mostly ready-made. DSIT puts purchased ready-to-use deployments at 55–71% per technology in the UK, with outsourced development at 8–18%, and the Census Bureau finds 64% of AI-using US firms made no organizational adjustment at all. Hiring concentrates where systems must talk to each other.
How many UK and US businesses use AI now?
Around 35% of UK businesses with 10 or more employees in June 2026, per ONS, up from around 12% in late 2023. In the US, 18% of firms used AI in a business function between November 2025 and January 2026 per the Census Bureau — 32% when weighted by employment.
How was the search demand measured?
Through Google’s autocomplete: 353 probes across ten markets on September 1, 2026, run with a script kept in this site’s own repository. A suggestion exists because people type it, and the list is ordered by how often, so the measurement shows which objects get searched and their order inside each market.
Do the most common automations differ between countries?
The pattern is shared and the details are local. Accounting objects recur in nine of ten markets, while Spain also searches WhatsApp flows, Germany searches logistics and warehousing, and the English-language markets search email, spreadsheets and social posting. Iceland returns almost no automation search data at all — 46 of 48 probes came back empty.

Sources

  1. Artificial intelligence in UK businesses: 2023 to 2026 — ONS

    Evidence for UK adoption at around 35% in June 2026, from around 12% in late 2023; BICS wave 159, 38,637 responding businesses.

  2. AI Adoption Research — DSIT

    Evidence for business areas among users and planners — marketing 72%, administration 72%, IT 64%, customer service 46%, finance 29% — and deployments purchased ready-to-use at 55–71% with outsourced development at 8–18%.

  3. The Microstructure of AI Diffusion — US Census Bureau

    Evidence for the function shares 52, 45, 41 and 40%, the 18% and 32% adoption figures, and the 64% of AI users making no organizational adjustment.